Privacy Policy

Last ​​Updated: 05/05/2023

Proeng Group acknowledges the importance of being aware and secure about the use of your personal data.

That is why we care about clarifying and disclosing our policy on the use of such information. This way, you can better understand about the information we obtain and how we use it.

Take a few minutes of your time to read this policy and consciously and safely enjoy everything that Grupo Proeng S.A. has to offer. In order to ensure clear and precise rules, Proeng Group may change this policy from time to time, and therefore recommends that you read it periodically.

According to the Law Nº 13.709, of August 14th, 2018, we guarantee the reliability of any and all personal data registered, recorded and stored in our database.

SECTION 1: INFORMATION COLLECTED

When you register on our website through the service channels or registration forms, as part of the service process, we collect the following personal information: full name, CPF (national ID), email and telephone number.

When you access our website, we also automatically receive your computer’s Internet Protocol (IP) address to obtain information that helps us learn about your browser and operating system.

All the collected data is stored in our databank with complete privacy and confidentiality.

Our website has Secure Socket Layer (SSL) certification, which is a technology created to bring more security to the exchange of information between a visitor and the server that hosts the website. The purpose of an SSL certificate is to prevent malicious people from capturing confidential user information, such as access data in the client area.

This type of encryption-based technology is increasingly adopted, especially in financial applications and virtual stores where important and confidential visitor data is sent at all times.

SECTION 2: AUTHORIZATION AND CONSENT

How do you obtain my consent?

When registering on one of the forms on our website, you select the authorization options, allowing collection, storage and contact from our team. After carrying out any of these actions, we understand that you agree to the collection of data to be used by our company.

If we ask for your personal information for a secondary reason, such as marketing, we will directly ask for your agreement, or give you the opportunity to say no.

But if you want to cancel, delete or remove your consent, you can send us an email to [email protected] or send us a written and registered request to Rua Saul Navarro, 310, Praia do Canto, Vitória /ES

SECTION 3: PROMOTION

Personal data registered on the website and stored in our databases are kept secure and, under no circumstances, are they passed on, sold or delivered to third parties.

SECTION 4: SAFETY

To protect your personal information, we follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

As informed in SECTION 1, our website has SSL Certification, which is used to protect important information of users who browse our page, preventing it from being intercepted, captured or viewed during data transfer to the server that hosts the application.

This protection is created from a strong encryption key that scrambles the information sent by the user, so that it is impossible to discover the content inside the key and the only place that can unscramble this content is the server where the SSL Certificate is installed. .

SECTION 5: CALLS OR MESSAGES

We reaffirm that we do not pass on our customers’ data to other companies and we guarantee that all data collected is kept confidential and totally secure. Under no circumstances do the collaborators of the Proeng Group call or send messages to their clients inviting them to personal events or granting discounts in companies.

SECTION 6: WEBSITES AND REAL ESTATE SALES PORTALS

Grupo Proeng S.A. does not have a commercial profile on property sales websites, channels or portals such as OLX, Viva Real, Zap Imóveis, Imóvel WEB, Lugar Certo, among others.

SECTION 7: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify and update this privacy policy at any time. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you here that they have been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

SECTION 8: COMMUNICATION AND NOTICE

Grupo Proeng S.A. is committed and makes itself available for possible problems or events that may be seen as scams via telephone or messages. Contact us through our Social Networks, by email or via our official telephone numbers:

Instagram Espírito Santo: www.instagram.com/grupoproeng
Instagram Anápolis: www.instagram.com/grupoproeng.aps
Facebook Espírito Santo: www.facebook.com/grupoproeng
Facebook Anápolis: www.facebook.com/grupoproeng.aps
Official Linkedin: www.linkedin.com/company/grupoproeng
Youtube Channel: www.youtube.com/@grupo.proeng

E-mail: [email protected] ou [email protected]

Phones:

(55 27) 3227-5188 (Administrative Headquarters – Vitória/ES)
(55 27) 3441-0305 (Sales – Espírito Santo)
(55 27) 99274-0821 (WhatsApp Sales – Espírito Santo)
(55 62) 3773-2990 (Sales – Anápolis/GO)
(55 62) 99178-2897 (WhatsApp Sales – Anápolis/GO)